BV Gaming Limited
The company operates Smooth Spins and is registered in Gibraltar under company number 42734. Smooth Spins is an active trading name associated with the operator.
Smooth Spins Licence: Operator and UKGC Details
BV Gaming Limited operates Smooth Spins under UK Gambling Commission account 39576. The licence number is 039576-R-319370-028, and smoothspins.co.uk is listed as a white-label domain on that account. These details identify the operator behind the brand; the sections below connect them with account support and dispute handling.
The operator behind the brand
UK Gambling Commission account
Account 39576 identifies BV Gaming Limited. Smoothspins.co.uk appears as a white-label domain on that account, alongside the operator’s listed trading names and domains.
Company and licence identifiers
- Operating company
- BV Gaming Limited, trading as Smooth Spins, registered in Gibraltar under company number 42734
- Licence identification
- UK Gambling Commission account 39576; licence number 039576-R-319370-028
- Brand domain
- smoothspins.co.uk, listed as a white-label domain under the operator account
- Registered office
- Suite 23, Portland House, Glacis Road, Gibraltar, GX11 1AA
- Trading office
- Suite 2:01, World Trade Center, Bayside Road, Gibraltar, GX11 1AA
Account and dispute routes
- General support
- Message Us through the website or app; [email protected]
- Complaint first step
- Email [email protected] with the issue
- Escalation contact
- [email protected] for the next complaint stages
- Dispute provider
- Independent Betting Adjudication Service (IBAS), after eight weeks
Continue with the brand details in view
Visit Smooth Spins for the account and casino experience. The operator name and account identifiers help when you describe an account question or follow a complaint.
Bee Keeper free spins
Per spin
To play them
Withdrawable winnings
Identify the company and account routes
Read the brand and company details together
Smooth Spins is the trading name, while BV Gaming Limited is the operating company. The company is registered in Gibraltar under number 42734. UK Gambling Commission account 39576 and licence number 039576-R-319370-028 provide the corresponding licence identifiers.
The domain smoothspins.co.uk appears as a white-label domain on that account. Keeping the brand, domain and company together helps identify which service an account question concerns. The related-brands guide explains the other names associated with the same operator record.
Use the right route for an account question
General enquiries go through Message Us on the website or app, or [email protected]. A formal complaint starts at [email protected]; subsequent complaint stages use [email protected]. The support guide brings these contacts together.
The complaints process includes IBAS after eight weeks. Retain the enquiry and replies when following the complaint sequence so the issue and earlier responses remain clear.
Keep the identifiers separate from offer terms
The company and licence details identify the operator. The welcome guide explains the separate qualifying deposit, named game and expiry conditions for the offer. The payments page covers withdrawal routes and processing stages. Each guide covers the conditions for its own decision.
Your questions answered
Who operates Smooth Spins?
BV Gaming Limited operates Smooth Spins. The company is registered in Gibraltar under number 42734, and Smooth Spins is an active trading name associated with UK Gambling Commission account 39576.
What is the Smooth Spins licence number?
The licence number is 039576-R-319370-028, associated with BV Gaming Limited and UK Gambling Commission account 39576. Smoothspins.co.uk is listed as a white-label domain under that operator account.
How do the operator and brand names differ?
Smooth Spins is the name players see for the brand. BV Gaming Limited is the operating company. Keep both names together when identifying the service or describing an account question to support.
Who handles independent disputes?
The listed dispute provider is the Independent Betting Adjudication Service, or IBAS. The complaint process gives an IBAS route after eight weeks. Our support page sets out the operator’s complaint contacts and sequence.
Where can I find related operator brands?
The related-brands page lists names associated with BV Gaming Limited. That relationship identifies a shared operator record; each brand’s account, offers and payment terms should be considered separately.